Shipping information

We generally try to prepare orders for shipping on the day we receive them. You will receive updates via email.

Shipping fees

Free shipping

Orders within Australia excluding bulky items qualify for free shipping. Bulky items mainly include artworks and are clearly indicated in the product description.

Shipping fees within Australia

We use both Sendle and Australia Post for shipping and keep fees to a minimum. We get instant quotes directly from the carrier and the cost will vary depending on the destination, and the weight and dimensions of the package. You will be shown the options on the cart and checkout pages and the options will be shown in ascending order.

The easiest way to get an idea of shipping cost is to add something to your cart, go to the cart page and then input your suburb.

Local pickup (by appointment)

Yes, you can save on shipping costs by picking up from us in South Fremantle! If you select this option then we will email you to arrange a time.

Shipping terms and conditions

Orders are shipped using carriers selected by Dotyart. The shipping fees you will be charged, if any, will be provided to you before you confirm your order. If we provide you with an estimated shipping date, the estimated delivery date is not guaranteed, and inventory shortages or events beyond our control could impact the delivery date. Dotyart is not liable for delivery later than the estimated delivery date, or for any loss, damage, or penalty you may incur from a delay in shipment or delivery.

See our full terms and conditions here.